• Are you able to personalise this design?

Yes! Personalisation can be added to most designs. Message with me with your ideas & we can discuss it.

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• What size is this design?

The sizing of each piece of jewellery can be found in the product description & I always take a photo or 2 with a ruler so you can see the size. 

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• Can you make this in a different size?

Yes, all of my jewellery can be made either larger or smaller.

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• Is it hallmarked?

All new designs are fully hallmarked. However, please note that stud earrings and some older pieces may not yet be hallmarked. To check whether a specific piece is hallmarked, please refer to the item’s listing or feel free to reach out to me. While hallmarking is legally required for silver jewellery over 7.78g, I aim to hallmark all my pieces to provide you with peace of mind and added value.

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• Do you offer gift wrap?

Not currently but I would love to in the future.

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• Can you send my order to another address?

Yes I can. I often send orders as gifts to a different address than those who ordered. Just tick the It's a gift box & let me know the address you would like me to send it to. When you tell me its a gift no invoice will be sent with the order to keep your gift a surprise. 

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• Can you add a message to my order?

Definatley, just message me what you would like it to say.

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• Can I return/exchange the item?

Yes. Just message me within 14 days of ordering to discuss it & return the item within 30 days. Buyer is responsible for paying return postage (& postage for exchanged items).

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• How do I care for my jewellery?

Pure & sterling silver last a lifetime but sterling silver can tarnish over time.

To help prevent tarnish

- Remove jewellery before bathing, swimming or washing up

- Dry it when it does get wet

- Allow perfume to dry before you put your jewellery on

- Store your silver jewellery in an air tight container

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When your jewellery needs a clean it can be easily done at home using a homemade cleaning solution using bicarbonate of soda or use a silver polishing cloth. Read 'Silver jewellery care guide' blog post here